RecoveryLux – Terms of Service

Effective Date: July 1, 2025

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1. Introduction

Welcome to RecoveryLux (“we,” “us,” or “our”). These Terms of Service (“Terms”) govern your access to and use of our website, www.RecoveryLux.com (the “Site”), our products, and any related services we provide.

By accessing or purchasing from our Site, you agree to these Terms, as well as our Privacy Policy, Refund Policy, and other applicable policies. If you do not agree, please do not use our Site.

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2. Eligibility

To use our Site and services, you must:

• Be at least 18 years old (or the age of majority in your jurisdiction).

• Have the legal capacity to enter into a binding contract.

• Provide accurate, current, and complete information when creating an account or placing an order.

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3. Products & Services

We specialize in high-quality wellness and recovery products, including saunas, cold plunge tubs, and other premium recovery solutions.

• Product Descriptions: We make every effort to display accurate product details, but slight variations in color, dimensions, or finish may occur.

• Availability: Products are subject to availability, and we reserve the right to discontinue or change products without notice.

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4. Orders & Acceptance

• Placing an Order: Your order constitutes an offer to purchase, subject to our acceptance.

• Order Confirmation: You will receive an email confirmation once we accept your order. We reserve the right to cancel orders for reasons including product availability, pricing errors, or suspected fraud.

• Pricing Errors: If a pricing or product error is discovered, we will notify you and offer the option to reconfirm your order at the correct price or cancel it for a full refund.

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5. Payment

All payments must be made using accepted payment methods as outlined in our Billing Terms & Conditions.

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6. Shipping & Delivery

Shipping policies, estimated delivery times, and carrier details are outlined in our Shipping Policy. Delivery dates are estimates and not guaranteed.

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7. Returns & Refunds

Our Refund Policy outlines return eligibility, timelines, and refund processing. Certain products (e.g., custom orders) may be non-refundable.

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8. Intellectual Property

• All content on the Site — including text, images, graphics, logos, and product descriptions — is the property of RecoveryLux or our licensors.

• You may not copy, reproduce, distribute, or modify any content without our prior written consent.

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9. User Conduct

When using our Site, you agree not to:

• Use our Site for fraudulent, illegal, or unauthorized purposes.

• Interfere with the functionality of the Site or attempt to gain unauthorized access to systems or data.

• Post false, misleading, or harmful content in reviews or comments.

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10. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the content, policies, or practices of these external sites. Accessing them is at your own risk.

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11. Disclaimer of Warranties

Our products and services are provided “as is” without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, or non-infringement. Some jurisdictions do not allow disclaimers of certain warranties, so some exclusions may not apply to you.

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12. Limitation of Liability

To the fullest extent permitted by law:

• RecoveryLux shall not be liable for any indirect, incidental, or consequential damages arising from your use of our Site or products.

• Our total liability for any claim will not exceed the amount you paid to us in the six (6) months preceding the event giving rise to the claim.

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13. Indemnification

You agree to indemnify and hold harmless RecoveryLux, its affiliates, employees, and agents from any claims, damages, liabilities, or expenses arising from your use of our Site or violation of these Terms.

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14. Governing Law

These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law principles. Any disputes will be resolved exclusively in the courts of Pinellas County, Florida.

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15. Changes to These Terms

We may update these Terms from time to time. The latest version will always be posted on www.RecoveryLux.com with the “Effective Date” updated accordingly. Your continued use of our Site after changes constitutes acceptance of the updated Terms.

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16. Contact Information

For questions regarding these Terms, contact us:

RecoveryLux
📍 7901 4th Street North, Suite 300, St. Petersburg, FL 33702
📞 727-677-5331
📧 support@recoverylux.com
🕒 Customer Service Hours: Monday–Friday, 9 AM–5 PM EST