Policies & Contact Information
Our Commitment To You
At RecoveryLux, your trust and satisfaction are at the heart of everything we do. Each of our policies has been carefully designed to provide clarity, security, and peace of mind at every step of your wellness journey. Whether it’s transparent shipping, hassle-free returns, or clear billing terms, our goal is to create a seamless experience that reflects the same care and excellence found in our luxury wellness products. By outlining these policies and providing clear contact information, we ensure that every client knows exactly what to expect—and has direct access to our team for personalized support whenever needed.
We’re here to help.
If you have any questions about your order, our products, or need assistance with anything related to your experience at RecoveryLux, our support team is available and happy to assist you.
📞 Phone Support
727-677-5331
Monday–Friday, 9:00 AM – 5:00 PM EST
📧 Email Support
support@recoverylux.com
We aim to respond to all inquiries within 1 business day.
📍 Mailing Address
RecoveryLux
7901 4th Street North, Suite 300
St. Petersburg, FL 33702
United States
For Quick Help
Visit our FAQ page (Coming Soon) to find answers to common questions about shipping, returns, warranties, and more.
A Note from Our Founder
For as long as I can remember, wellness has been at the center of my life. My lifelong journey as a health and wellness practitioner has given me the privilege of helping others improve their vitality, and along the way, I’ve personally tested and lived with many of the products we now bring to you.
RecoveryLux is the culmination of years of passion, research, and dedication. It’s not just a business to me—it’s an extension of my own journey toward better health, resilience, and balance. Every product we offer is something I would recommend to my closest friends and family.
I built RecoveryLux with one simple promise: that our clients would always feel cared for, respected, and supported. Whether you’re investing in your first sauna, exploring the benefits of red-light therapy, or discovering the power of cold plunges, you can count on us to deliver a luxury experience grounded in integrity and personal attention.
Thank you for trusting us to be part of your wellness journey. I’m proud to stand behind every detail of what RecoveryLux represents and look forward to serving you with excellence.
Cheers,
Chad Williams
Founder & CEO, RecoveryLux